Shipping & Returns

 

We offer free, duty-free worldwide shipping to 140 countries!

Shipping Times

Please allow up to 5 business days processing time for your order to be shipped.

Orders typically arrive within 10 business days of dispatch.

Once your order has been shipped, you will receive an email with your tracking number.

Returns

Before making your purchase, please be sure to check the size guides on our product pages.

Our merchandise partner only accepts returns for faulty or incorrectly shipped products. If your item arrives damaged or our merchandise partner accidentally ships the wrong item, please take a picture and email it to us at hellorambler@solesisterramblers.com, and we will facilitate a return and refund.

We cannot accept returns for if your item doesn't fit or you do not like it. 

We appreciate your understanding and want to assure you that we're here to help if you encounter any issues with your order. We do want to hear about it if you are unhappy with your item for any reason so we can do what is possible to make it right. Please email us at hellorambler@solesisterramblers.com.

We cannot cancel an merchandise order after it is placed.

SSR is a global community with Ramblers in many countries. To provide merchandise to our worldwide audience, we have partnered with a third-party supplier that works with local merchandise vendors in 140 countries.

This partnership allows us to ship items to Ramblers worldwide without incurring excessive duties and shipping charges that would result from managing merchandise from a single country of origin.

Your order is processed and shipped very shortly after it is placed, and our supplier cannot accept cancellations after it has shipped.